When I tried to upgrade my Notes client from 8.5.1 to 8.5.1 FP1, I got the error

Notes Hotfix did not install.  Error encountered when installing Notes Hotfix Core component.

The fix for this is quite simple (on Windows, anyway).  Go to task manager, and stop the NSD process.  Then the install will work just fine. (clearly you have to have Notes itself stopped while the upgrade is done.  Upgrade took about 5 minutesm and everything worked as expected afterwards - including all my sidebars.

I expect that you'd also be able to get round the issue by rebooting and installing FP1 before starting Notes.  I tend to restart my machine pretty rarely, because Windows takes so long to start.  I just suspend it by closing the lid, and continue by opening the lid and signing on again. 30 seconds max.  

Comments (6)
Mick Moignard February 2nd, 2010 06:10:13 AM

 Comments
1) Error in Notes Upgrade to 8.5.1 FP1
Werner Motzet 2/2/2010 1:55:06 PM

Hello,

this is documentated on different places in the web. One ofe the english is:

{ Link }

If you understand german, see here: { Link }

Kind Regards Werner

2) Error in Notes Upgrade to 8.5.1 FP1
Mick Moignard 2/4/2010 7:51:58 AM

Werner

Thanks for the links; however, the error I had was a different one, not the versions check.

Mick

3) See also....SmartUpgrading 8.5.1 FP1
Mick Moignard 2/4/2010 8:02:58 AM

Marc Champoux explains here: http://www.thenewdominoadmin.com/blog/?p=713&utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+TheNewDominoAdmin+%28The+New+Domino+Admin%29 how to use SmartUpgrade to distribute 8.5.1 FP1. Take a look.

4) Error in Notes Upgrade to 8.5.1 FP1
Stuart Bogom 2/4/2010 4:59:54 PM

I just had this happen for the first time. I was updating the client software on a Notes server....I've updated half a dozen regular clients without a problem. Also, cannot locate an update.log file to try and diagnose.

5) Error in Notes Upgrade to 8.5.1 FP1
benoit 2/11/2010 2:49:10 AM

Hi,

same error here, but nothing works for this update.

I've killed everything related to lotus and i even rebooted the computer.

the error is still here.

any advice ?

6) Error in Notes Upgrade to 8.5.1 FP1
Mick Moignard 2/11/2010 4:10:34 AM

Hmm. My only suggestion would be to reinstall the 8.5.1 client, and check that it works properly, and then to install the Fixpack on top of it, after a reboot and before starting Notes.

If that doesn't work, ask a question in the 8.5 Developer Forum on LDD/Notesnet, and/or raise a PMR.

Mick

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